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Keep the Customer Satisfied
Keep the Customer Satisfied
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List Price: $11.98
Buy New: $7.53
You Save: $4.45 (37%)
Buy New/Used from $4.95

Avg. Customer Rating: 4.5 out of 5 stars(based on 11 reviews)
Sales Rank: 111033
Category: Music

Artist: Buddy Rich
Publisher: Blue Note Records
Studio: Blue Note Records
Manufacturer: Blue Note Records
Label: Blue Note Records
Format: Extra Tracks, Original Recording Remastered
Media: Audio CD
Discs: 1
Shipping Weight (lbs): 0.2
Dimensions (in): 5.5 x 5 x 0.4

MPN: 23999
UPC: 724352399925
EAN: 0724352399925
ASIN: B000056IKR

Release Date: January 23, 2001
Availability: Usually ships in 1-2 business days

Tracks:

  • Keep the Customer Satisfied
  • Long Day's Journey
  • Midnight Cowboy Medley: He Quit Me Man/Everybody's Talkin'/Tears ...
  • Celebration
  • Groovin' Hard
  • Juicer Is Wild
  • Winning the West
  • Body and Soul [#][*]
  • Happy Time [#][*]
  • Nitty Gritty [#][*]
  • Straight and Narrow [#][*]
  • Groovin' Hard [Alternate Take][#][*]
  • Cornerstone [#][*]

Similar Items:

  • Mercy, Mercy
  • Big Swing Face
  • Swingin' New Big Band
  • The New One!
  • Time Out

Customer Reviews:   Read 6 more reviews...

5 out of 5 stars Dont be decieved   June 3, 2008
  2 out of 2 found this review helpful

This is in no way a disappointment. I have seen that one or two of the other reviewers of this product have been rather disparaging of it. I think this is completely unfounded. While perhaps not my favorite Buddy Rich album (thats certainly either 'Mercy, Mercy' or 'Big Swing Face') it has a lot to recommend it. Far from being a departure from Buddy's usual big band style, it is every bit as tight and big as in the past and Buddy can apparently do no wrong behind the drum set. I might not have been terribly impressed with the 'Midnight Cowboy Medley' (certainly it is in no way comparable to his other hit 'Medley', the West Side Story one) the title track and Don Menza's inescapably powerful 'Groovin' Hard' more than make up for it.


3 out of 5 stars What customer?   April 4, 2007
  4 out of 4 found this review helpful

There was a brief 2-3 year period in the late sixties and early seventies, between ""West Side Story" and "Channel One Suite," when Rich's was practically a rock band, the drums continuing to play even between tunes. With the jazz crowd insisting he had sold out and the rock contingency equally insistent that Rich didn't understand rock 'n roll, I remember going to a rather small Milwaukee club, The Attic, to find out for myself. I couldn't hear for several days afterward (my first lesson in the practicality of ear plugs for certain types of musical events).

Richie Cole's was the dominant solo voice, a sound that could cut through the din and an altoist who could play pretty much anything with anybody (even with a solipsist guitarist whose chords and tempos were so out of sight, he was called "Da Animal"). But it was far from a satisfying experience, and Buddy must have sensed as much, because by 1972-73 he was back in the groove, proving once again that swing was the thing.

Fortunately, this album has a couple of good arrangements by Menza and Holman (and the listener has a volume control), but this should be far from anyone's first choice to represent Rich (I wouldn't even put it in Buddy's top ten, especially if you go back to his work on Verve with Bird, Diz, Ella, Louis, Lester, Lionel, Tatum, etc.).



5 out of 5 stars Great album made even better with bonus tracks   March 29, 2007
  1 out of 1 found this review helpful

I thought this was a fabulous album when the original LP came out in 1970, but the CD is even better due to the bonus tracks.
This album captures the excitement of the live performances (except for one studio track), with not a single disappointing selection. The title track is a rare example of a big band adaptation of a pop tune that really works. "Long Day's Journey" is an intriguing original that grabs you and holds on till the end. My personal favorite is "Groovin' Hard", a Don Menza chart that showcases the sax section in a very in-your-face blues.
There are six bonus tracks, including "Body and Soul" featuring tenor sax and four up-tempo originals that are every bit as good as the original LP tracks. "Cornerstone" is so good, you won't understand why it didn't make it onto the original release.
One of the bonus tracks is an alternate take of "Groovin' Hard". Personally, I don't care much for alternate takes - there's usually a reason why they're just alternates. But even without this track, the CD offers an hour of great music. If you like Buddy Rich, or big bands, or you just want to see what big band jazz should sound like, this CD belongs in your collection.



3 out of 5 stars Corny Rock grooves...not Buddy's best.   July 2, 2005
  0 out of 2 found this review helpful

I'm reviewing this to let potential buyers know what they might be getting into - not to worship Buddy Rich. These arrangements are rhythmically very busy, not all that musical, and chaotic and jumbled. Rick Laird's bass (yes, from the Mahavishnu Orch,) is too percussive, treble, and "tinny" sounding (no bottom) ??? Couldn't Belden fix that in the remaster?. This cd was not engineered by Wally Heider, and it misses his touch greatly. Not the best engineered, nor musical selections either. 3rd or 4th down the pacific jazz list of Buddy's albums. I can't recommend it just because I'm a drummer.


5 out of 5 stars Keep the Customer Satisfied   December 26, 2004
  2 out of 2 found this review helpful

Of all the amazing Buddy Rich albums I have/heard, I seem to come back to this one the most. This is probably due to the fact that this was the first Buddy album I owned. This edition of the band has many talented soloists including Pat LaBarbera on tenor, Richie Cole on alto (I'm fortunate to say that he lives close by to where I live and that he's friends with my clarinet teacher), Rick Stepton on trombone, and George Zonce on trumpet. Of all the amazing selections on this album, I have to say that three Bill Holman charts are highlights: "Keep the Customer Satisfied, which is the most perfect opener I've ever heard; "Midnight Cowbow Medley", which includes many cool classic rock tunes; and "Winning the West", which has a really cool quasi rock feel, which alternates with a swing feel. Even though I am a huge fan of those charts, I have to say that "Groovin' Hard" is the best performance on this cd. I first got into this spectacular chart when I played it during my Freshman year in Jazz Band. After playing it, I knew I needed the cd, which drove me to buy this album. I've listened to that track daily since and I like it more and more each time. So if you're a fan of Buddy Rich, big band jazz, or just love catchy music, then this cd is definitely for you.

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